Frequently Asked Questions

Find answers to common questions about SentiDesk and our AI-powered conversation analysis platform.

General
General Questions

Analysis
Analysis Features

Account
Account & Pricing

Support
Technical Support

Security
Security & Compliance

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sentidesk@sentidesk.com

Documentation

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Response Time: We typically respond to support inquiries within 24 hours during business days.

Frequently Asked Questions

GeneralGeneral Questions

What is SentiDesk?

How does SentiDesk work?

What file formats does SentiDesk support?

How do you protect my data?

AnalysisAnalysis Features

What is sentiment analysis?

How does topic identification work?

What are action items?

What's the difference between simple and advanced analysis?

AccountAccount & Pricing

Is there a free account option?

What pricing plans are available?

Can I cancel my subscription anytime?

How long do you keep my analysis data?

SupportTechnical Support

Which browsers are supported?

Are there file size limits?

Do you provide API access?

Can I export my analysis results?

SecuritySecurity & Compliance

Are you GDPR compliant?

How do you encrypt my data?

Do third parties have access to my data?

How do I request data deletion?