Sentidesk

Individual Conversation Analysis Demo

Test the robust conversation parsing and individual analysis capabilities

Test Data

Individual Analysis Features

Robust Parsing

  • • Multiple input format support
  • • Automatic format detection
  • • Error handling and validation
  • • Content normalization

Individual Analysis

  • • Per-conversation sentiment analysis
  • • Topic identification and categorization
  • • Agent performance evaluation
  • • Business impact assessment

Advanced Insights

  • • Urgency and priority detection
  • • Customer intent classification
  • • Resolution status tracking
  • • Actionable recommendations

Aggregation

  • • Cross-conversation pattern analysis
  • • Topic frequency and sentiment trends
  • • Critical conversation identification
  • • Comprehensive reporting